Managed IT Services & Support

Fast, courteous, and effective technical support and assistance

What is Managed IT?

Businesses rely on technology to operate smoothly and maintain a productive work force. Naturally, as businesses grow and change, they need to adapt new technologies to fulfill their needs. Further, an outstanding managed IT provider positions themselves as a strategic partner to your business. We focus on maintaining day to day operations in addition to the long term improvement guidance and architectural planning. In order to provide that, we offer a variety of options that give consistent and thorough end user coverage.

Technical challenges take many forms including e-mail access, Wi-fi and network interruptions, printer failures, and software corruption. Thus, 3 Run Single Media seeks to understand your business in order to ensure that technology isn’t an issue. Then, if any interruptions do occur, we provide quick resolutions to restore your business continuity.

Located in Fargo, ND, we understand the challenges of any IT environment and how devastating technical issues can be.  We take proactive approaches to resolving these issues before they occur and provide strategic business operational guidance. Consequently, are  growning into to a cost-effective and reliable Information Technology provider.

Secure

BENEFITS

The Benefits of Managed IT

At the start, 3 Run Single Managed IT customers undergo an environment assessment. First, we gather and assess your data and documentation for your specific business needs. Finally, we assess all existing equipment for any health and security issues. This is an important step towards realizing your technological vision.

With our regularly scheduled business and technology meetings, never feel out of touch with your technology. Above all, we want to maintain a frequent and open dialogue with every customer to ensure they are getting the most out of their technology.

Most importantly, reduce costs of downtime and business interruption. In short, knowing how your business operates enables us to ensure operations keep running smoothly.

Increased Security

3 Run Single Media takes a security-first stance. As a result, you can rest easy knowing that your organization’s data is secure, but also accessible to you when you need it.

Increased Productivity

Technology is only useful when it allows you to get more done with less. 3 Run Single Media is constantly evaluating the latest technology trends. Don’t be distracted by the shiny and expensive new toy.

Predictable IT Costs

3 Run Single Media Managed Services fees are flat rated. These allows you to budget and only pay for the subscriptions, licenses and equipment your business needs. Protect your business with reliable, protected data backups.

Predictable Response Times

Every managed IT contract from 3 Run Single Media comes with a service level agreement (SLA). This states in plain language the response times you can expect from us. Consequently, you are not left guessing.

Managed Services

We offer 24/7 monitoring capabilities with emergency response to ensure your business remains fully functional and your employees productive.

Server Monitoring and Management

24/7 monitoring of your most critical systems is key to ensure minimal service interruptions. This, combined with proactive alerts to identify any undetected issues, gives you the piece of mind that devices are running smoothly.

Data Management, Backup, & Recovery

Protect physical, virtual and cloud infrastructure running on Windows, Mac or Linux and can be deployed as an appliance, imaged or virtual system.

Network Monitoring and Management

No business can operate without reliable and fast internet. To that end, we help make sure users stay connected and on task.

Datto Partner
Cloud Continuity

Data Management, Backup, & Recovery

Even in the best scenario, downtime is incredibly costly for a business.  The ability to immediately get back up and running with 3 Run Single Media, business owners maintain an edge over the local competition that can’t bounce back as quickly.

Instant Virtualization

If a business experiences a server failure, the protected systems can be virtualized instantly on the appliances or in the secure Datto Cloud to keep business operations running.

Restore or Virtualize Any Snapshot

We store backups so they can be directly virtualized.  All backups are scanned for ransomware and mounted to ensure they are available to restore.  No more worrying about conversion process, space to store virtual images, or infected backups.

Ransom Detection & Recovery

Backups are stored in a secure location and scanned to ensure no ransomeware is present.  If you fall victim to ransomware, you can simply ‘turn back the clock’ to snapshot before the attack happened.

Network & Connectivity

We managed our entire fleet of services and devices from our managment portal.  We offer fast deployment, simple administration and remote service.

Networking Wifi

Our wifi inlcudes everything needed to quickly and easily deploy wireless networks across on site or many.  Many features, some include Wireless AC Wave 2, Indoor/Outdoor performance (IP55 rating), Self-healing mesh, Auto-channel optimization and Dual 56GHz radios (AP62).

Networking Switches

Work faster and smarter with Robust Layer 2 management features, PoE on every port and intergration VOIP phone support (QoS, Voice, VLANS & LLDP-Med)

Networking Edge Routers

Enabling our clients to stay connected even when the primary internet connection goes down.  Features include enhanced web content filtering, intrusion detection & prevention (DNA), Stateful firewall and fully integrated LTE service.

Networking

2 + 10 =

Office

Veterans Blvd
West Fargo, ND 58078

Hours

M-F: 8am – 10pm
S-S: Closed

Call Us

(833) 789-1935